Terms and conditions

Term of Use “Osm Cart” is a trademark of Proprietorship Firm incorporated under the Companies Act, 2013 with its registered and corporate office at H.No.- 168 Mnagol pur kalan gaon, Sector 2, Rohini, Delhi 110085 in the course of its business. The domain name OSMCART.COM is owned by the Company . The Company respects your privacy and values the trust you place in it. Set out below is the Company’s ‘Privacy Policy’ which details the manner in which information relating to you is collected, used and disclosed. Customer are advised to read and understand our Privacy Policy carefully, as by accessing the website/app you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the app. Our Privacy Policy is incorporated into the Terms and Conditions of Use of the website/app, and is subject to change from time to time without notice. It is strongly recommended that you periodically review our Privacy Policy as posted on the App/Web. Should you have any clarifications regarding this Privacy Policy, please do not hesitate to contact us at [email protected]. The collection, Storage and Use of Information Related to You We may automatically track certain information about you based upon your behaviour on the website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from http://play.google.com/store/apps/details?id=OSMCART.com, which URL you next go to ( http://play.google.com/store/apps/details?id=OSMCART.com ), your computer browser information, your IP address, and other information associated with your interaction with the website. We may also share your Mobile IP/Device IP with third party(ies) and to the best of our knowledge, be-life and representations given to us by these third party(ies) this information is not stored by them. We also collect and store personal information provided by you from time to time on the app. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience,

customized to your needs including:

1. To enable the provision of services opted for by you;
2. 2. To communicate necessary account and product/service related information from time to time;
3. 3. To allow you to receive quality customer care services;
4. 4. To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards;
5. 5. To comply with applicable laws, rules and regulations; and
6. 6. To provide you with information and offers on products and services, on updates, on promotions, on related, affiliated or associated service providers and partners, that we believe would be of interest to you. Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party. We also do use your contact information to send you offers based on your interests and prior activity. The Company may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. Contacts Permissions: If you allow Osm cart to access your contacts (including contact number, email id etc.), it enables OSMCART to subscribe you and your contacts to OSMCART promotional emails, messages, ongoing offers etc., and through this permission you and your contacts will be able to access a variety of social features such as inviting your friends to try our app, send across referral links to your friends, etc. We may also use this information to make recommendations of grocery items you placed. This information will be synced from your phone and stored on our servers. Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the website. We are committed to keeping all such sensitive data.